1. General Policy

At Michaeltyric, we strive to deliver exceptional services that meet or exceed our clients' expectations. However, we understand that circumstances may arise where a refund request is necessary. This policy outlines our refund procedures.

2. Service-Specific Refund Terms

Web Development Services

Refunds for web development projects are evaluated on a case-by-case basis. Factors considered include:

• Project completion percentage
• Deliverables already provided
• Reason for refund request
• Timeline of the request

Generally, refunds are not available once the project has reached 50% completion or significant deliverables have been provided.

Digital Marketing Services

For ongoing digital marketing services (SEO, PPC, Social Media):

• Monthly retainers are non-refundable once services have been rendered
• Ad spend paid to third-party platforms (Facebook, Google, etc.) is non-refundable
• Setup fees may be partially refundable if services haven't commenced

Consultation Services

Consultation fees are generally non-refundable once the consultation has been completed. For cancellations made at least 48 hours before the scheduled consultation, a full refund may be provided.

3. Refund Request Process

To request a refund, please follow these steps:

1. Contact us at contact@michaeltyric.agency
2. Provide your project/client ID
3. Explain the reason for your refund request
4. Include any relevant documentation

Refund requests are typically reviewed within 5-7 business days.

4. Non-Refundable Items

The following are generally non-refundable:

• Third-party platform fees and ad spend
• Domain registration and hosting fees
• Licenses and software subscriptions
• Services already rendered and delivered
• Custom work that cannot be resold

5. Partial Refunds

In some cases, partial refunds may be offered based on:

• Work completed vs. work remaining
• Materials and resources already utilized
• Time invested in the project
• Agreed-upon milestones and deliverables

6. Dispute Resolution

If you disagree with our refund decision, we encourage open communication to resolve the matter. We may offer alternative solutions such as:

• Service credits for future work
• Additional services to address concerns
• Project modifications or adjustments

7. Refund Method

Approved refunds will be processed using the original payment method within 10-14 business days of approval. Processing times may vary depending on your financial institution.

8. Changes to Policy

Michaeltyric reserves the right to modify this refund policy at any time. Changes will be communicated to clients and posted on our website.

9. Contact Information

For questions about our refund policy or to submit a refund request, please contact:

Email: contact@michaeltyric.agency

Phone: +1 (555) 123-4567